Dear Aleksandra, We are truly sorry to hear that you experienced discomfort and a skin injury near the cuticle following your visit to our salon. The safety and well-being of our clients is extremely important to us, and we take such situations very seriously. From your description, it appears that a small cut may not have been noticed during the procedure and may have been unintentionally aggravated, causing you pain. We sincerely apologize for any discomfort this may have caused you. In order to fully understand what happened and find a proper solution, we kindly ask you to contact us by phone at 2411662. We would greatly appreciate the opportunity to speak with you directly and do everything we can to make things right. Sincerely, House Of Nails

Paldies, ka dalījāties ar savu pieredzi. Mums ir ļoti žēl, ka Jums radās diskomforts un ka viens no nagiņiem tika nogriezts pārāk īsi, radot nepatīkamas sajūtas. Klientu apmierinātība un labsajūta mums ir ļoti svarīga, un mēs ņemam vērā Jūsu atsauksmi, lai uzlabotu savu darbu. Lai nodrošinātu Jūsu ātru atveseļošanos, iesakām rūpīgi sekot līdzi ieteiktajai aprūpei ar attiecīgajām smērītēm. Ja Jums nepieciešama papildu palīdzība vai konsultācija, lūdzu, sazinieties ar mums pa tālruni 2411662 vai e-pastu info@houseofnails.lv. Mēs būsim priecīgi palīdzēt un nodrošināt, lai Jūsu nākamā pieredze būtu patīkama un komfortabla. Ar cieņu, House Of Nails

Hello, We sincerely regret that you have had a negative experience with our service. We take this very seriously and want to find a solution that will suit you. Please allow us to discuss the matter in person so that we can better understand the situation and offer the most appropriate solution. The salon administration will contact you as soon as possible. Best regards, House of Nails